Compliance & Operations

The Health, Safety, Quality and Compliance Apprentice will support Pearson TQ’s compliance, quality assurance and health and safety activities while developing the knowledge, skills and behaviours required for a career in this area. The role will work closely with Pearson TQ compliance and health and safety staff member Donna Rowley, with line management responsibility held by Rob Waller.

• Support the maintenance, review and version control of health and safety, quality and compliance documentation, including policies, procedures, forms, trackers and guidance notes.

• Assist with internal audits, compliance checks, inspections and evidence gathering under supervision.

• Help monitor the completion of actions arising from audits, risk assessments, incidents, inspections and improvement plans.

• Support the recording, tracking and reporting of incidents, near misses, hazards and corrective actions.

• Assist with the preparation of health and safety, quality and compliance reports, dashboards, briefings and communications.

• Support risk assessment activity, including document review, action tracking and follow-up with relevant teams.

• Maintain accurate records in line with Pearson TQ procedures, audit requirements and data protection expectations.

• Assist with compliance-related communications, awareness campaigns, toolbox talks, reminders and staff guidance.

• Liaise professionally with colleagues, managers and stakeholders to obtain information, follow up actions and promote good practice.

• Attend apprenticeship training, complete assignments on time and apply learning within the workplace.

• Support the team in promoting a positive health and safety culture across Pearson TQ.

• Assist with workplace inspections, safety visits and follow-up actions where appropriate.

• Help maintain records relating to first aid, DSE, fire safety, risk assessments, mandatory training and incident reporting.

• Support the review and issue of health and safety communications to staff, learners and stakeholders.

• Develop understanding of relevant UK health and safety legislation and guidance, including the Health and Safety at Work etc. Act 1974 and associated regulations.

• Support Pearson TQ’s quality and compliance processes, including audit preparation, evidence collation and action tracking.

• Assist with monitoring adherence to internal policies, external standards, contractual requirements and regulatory expectations.

• Support the maintenance of compliance trackers, audit schedules, document registers, environmental registers and improvement logs.

• Contribute to continuous improvement activity by identifying trends, reporting gaps and suggesting practical improvements.

• Develop understanding of quality management principles, including ISO 9001, Matrix, governance, document control and evidence-based assurance.

• Support Pearson TQ’s quality and compliance processes, including audit preparation, evidence collation and action tracking.

• Assist with monitoring adherence to internal policies, external standards, contractual requirements and regulatory expectations.

• Support the maintenance of compliance trackers, audit schedules, document registers, environmental registers and improvement logs.

• Contribute to continuous improvement activity by identifying trends, reporting gaps and suggesting practical improvements.

• Develop understanding of quality management principles, including ISO 9001, Matrix, governance, document control and evidence-based assurance.

• Interest in health and safety, quality assurance, compliance, risk management and continuous improvement.

• Good attention to detail and ability to maintain accurate…