QC Manager

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Life Sciences services support the pharmaceutical, biotech, and healthcare sectors with expert testing, clinical research, auditing, and certification—ensuring product safety, quality, and regulatory compliance from development to market.

• Role: QC Manager
• Job Type: Permanent
• Hours: 37,5 hours, Monday to Friday

As our QC Manager, you'll lead a dynamic Quality Control team responsible for delivering analytical testing and documentation activities that support pharmaceutical manufacturing and product release. Working closely with clients, laboratory teams, Quality Assurance, and Production, you'll ensure projects are delivered on time, in compliance with GMP requirements, and to the highest quality standards.

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Life Sciences services support the pharmaceutical, biotech, and healthcare sectors with expert testing, clinical research, auditing, and certification—ensuring product safety, quality, and regulatory compliance from development to market.

• Role: QC Manager
• Job Type: Permanent
• Location: Deeside
  - On site
• Hours: 37,5 hours, Monday to Friday
• Industry: Life Science

As our QC Manager, you'll lead a dynamic Quality Control team responsible for delivering analytical testing and documentation activities that support pharmaceutical manufacturing and product release. Working closely with clients, laboratory teams, Quality Assurance, and Production, you'll ensure projects are delivered on time, in compliance with GMP requirements, and to the highest quality standards.

Key responsibilities include:

• Lead and manage QC laboratory operations, ensuring testing, documentation, and projects are delivered safely, compliantly, and on schedule.
• Act as a key client contact, supporting project delivery, hosting audits, and maintaining strong customer relationships.
• Oversee GMP, QMS, Data Integrity, Health & Safety, and regulatory compliance across all QC activities.
• Manage, develop, and mentor QC scientists and laboratory personnel, ensuring high performance, competency, and engagement.
• Drive continuous improvement initiatives, investigations, CAPAs, and quality enhancements to support operational excellence.

This role is ideal for an experienced pharmaceutical quality professional who enjoys leading teams, working closely with clients, and driving quality, compliance, and continuous improvement within a fast-paced GMP laboratory environment.

• Significant experience working within a pharmaceutical GMP Quality Control laboratory environment.
• Previous leadership, supervisory, or management experience within a laboratory setting.
• Strong knowledge of GMP, Quality Management Systems (QMS), Data Integrity, and pharmaceutical regulatory requirements.
• Excellent communication, organisational, problem-solving, and stakeholder management skills.
• Experience managing client relationships, quality investigations, deviations, and CAPA activities.