Store Colleague

Join to apply for the Store Colleague role at size?

Established in 2000, size? has evolved into a leading streetwear brand that represents a community connected by fashion, music, sport and art. The size? brand has grown to include its roster of worldwide exclusive product releases, including collaborations with Nike, adidas Originals, New Balance, Reebok and many more. Through size? collections and collaborations with universities, the franchises connect us to our customers.

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilising in-store devices, offering the full product range, and maximising opportunities for add-on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organised according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross-sell products to maximise sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well-organised and appealing.
• Address and resolve customer queries in a professional manner.
• Work closely with other sales assistants and team members to achieve store targets.

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive all additional KPIs including, but not limited to, Units, Conversion, ATV, UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Ability to view challenges as opportunities to develop yourself and your career.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

• Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts from retail and hospitality partners through the TELUS Health platform.
• Access to counselling services, digital health and well-being advice through TELUS Health.
• Health cash plans and a wide range of internal development courses.
• Access to apprenticeships and accredited qualifications—earn while you learn and gain nationally recognised qualifications (England Only).
• Discounted gym memberships at JD Gyms.
• Access to colleague networks and opportunities to volunteer and contribute to JD Foundation.
• Incremental holiday allowance.

• Entry level

• Full-time

• Sales and Business Development
• Industries
• Retail