Receptionist, Retail

Join Our Award-Winning Team as a Receptionist!

Hours: Weekdays and weekends (Full flexibility is required due to the nature of this role)
Location: Chelmsford, Essex (CM1)

Saxtons proudly holds the title of the largest 4x4 dealer in Europe, stocking one of the most extensive ranges of premium used vehicles in the UK. Based in Chelmsford, Essex, we offer a fleet of over 2,000 luxury SUVs and specialist cars to customers worldwide.

Recognised in the
Sunday Times Top Track 25
0, Saxtons combines exceptional value with bespoke styling and modifications through partnerships with elite customisation brands like Overfinch, Onyx, Kahn, and Urban.

If you're looking to join a dynamic and fast-paced team within a prestigious business, this could be the role for you!

Are you ready to be the welcoming face of the UK’s leading high-end car dealership? At Saxtons, we’re looking for an exceptional Receptionist who embodies professionalism, warmth, and a passion for delivering outstanding service.

As the first point of contact for our valued clients, you’ll set the tone for their experience, creating an atmosphere of luxury and excellence from the moment they step through our doors. Approachable and outgoing, you’ll handle every interaction with poise and efficiency, ensuring queries are addressed seamlessly and our showroom operates like clockwork.

If you thrive in a fast-paced environment and take pride in providing five-star customer service, we want to hear from you. This is your chance to represent a brand synonymous with prestige, quality, and innovation.

• Customer Engagement: Greet visitors warmly and offer refreshments while assessing their needs.
• Telephone Management: Answer calls promptly, directing them to the appropriate department.
• Showroom Coordination: Maintain a clean, welcoming, and professional showroom environment, including managing music, video screens, and tidiness.
• Administrative Tasks: Perform clerical duties, stock refreshment areas, and ensure all sales offices are fully functional and stocked.
• Customer Support: Build rapport, guide visitors, and liaise with team members to ensure a smooth customer journey.
• Safety and Security: Ensure the safety of people, vehicles, and property, reporting any issues as necessary.

• Experience: Previous experience in a similar role is preferable.
• Customer Service: Warm, empathetic, and approachable with excellent communication skills.
• Organisation: A natural multitasker who thrives in a fast-paced environment.
• Technical
  
  Skills:
  
  Proficient in Microsoft Office (Outlook, Word, Excel).
• Professionalism: Confident, assertive, and able to engage with a wide range of customers.

Work for one of Europe’s largest and most prestigious luxury vehicle dealerships.
Be part of an award-winning team recognised as aBest Place to Work 2024.
Enjoy a supportive, fast-paced environment where your contribution is valued.

If you’re passionate about delivering exceptional customer service and want to represent a leading brand in luxury vehicles, we’d love to hear from you. Apply nowto join the Saxtons team and become part of our success story!

A variable administration fee is charged depending on your circumstances.

• Repeat retail customers purchasing within 12 months FREE
• Repeat retail customer purchasing within a 13-24 month period £199
• Export Sale £995 (Plus VAT) (In addition to fees above)

For full retail terms and conditions please click here

• Trade Sale to the motoring trade or Export Sale the Fee is £995 (Plus VAT)

For full trade terms and conditions please click here