Retail Sales Assistant

We are looking for an enthusiastic individual to join the team at our Breck Road store (L4). Working 16 hours per week initially, there is scope for these hours to increase when other team members are absent and will be expected to work in the Walton Road store (L5) where necessary to cover absences. You must therefore be flexible and available to work at least one day over the weekend which will include Friday, Saturday or Sunday.

The ideal candidates will possess excellent communication skills and a passion for customer service. You will play a crucial role in creating a welcoming shopping environment, assisting customers with their needs, and driving sales through effective upselling techniques.

• Be the welcoming face of Flavour Warehouse to customers and generate sales by making recommendations on products and upselling
• Deliver exceptional customer service to all customers, ensuring their needs are met where possible
• Work with management and colleagues to build a customer-focused, sales driven team
• Be aware of the sales target and actively contribute to achieving store goals and targets
• Share customer feedback and observations with the management team
• Uphold store merchandising and high standards of cleanliness, ensure the store is kept neat and tidy and is easy for customers to navigate
• Support the aims and ethos of Flavour Warehouse, setting a good example in terms of dress, behaviour, punctuality and attendance
• Promote and ensure the good reputation of Flavour Warehouse
• Adhere to all company policies and procedures within the scope of the role

• Previous experience in retail or customer service is preferred
• Strong communication skills to effectively interact with customers and team members
• A proactive attitude towards selling and promoting products while maintaining high standards of customer care
• A vaper or have a keen interest in the vaping industry is desirable
• Reliable, trustworthy with good time management skills

• Salary commensurate with experience
• 30 days holiday increasing with service
• Life Insurance Benefit
• Cashback Healthcare Plan (Westfield Health)
• Discounts on Retail & High Street products (Westfield Rewards)
• Discounts on our products to assist with smoking cessation
• Cycle to Work Scheme
• Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits)

Apply today to join a company that values teamwork, innovation and excellence

We look forward to reviewing your application and potentially welcoming you to our team.

Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

#trust #excellence #collaboration #innovation #passion