Sales Advisor

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You'll have the opportunity to provide high‑level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor. You will enhance the shopping experience by processing deliveries, replenishing stock, and merchandising the latest garments.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.

• Customer‑focused:
  Enjoy engaging with people and committed to delivering excellent service.
• Adaptable and flexible:
  Quick to respond to changing priorities and customer requests.
• Action‑oriented:
  Proactive and driven to take initiative and get things done with quality.
• Strong communicator:
  Genuine interest in people, clear communication, and active listening.
• Eager to learn:
  Open to feedback and always seeking opportunities to grow.
• Brand enthusiast:
  Passionate about our brand and collection, and love sharing that enthusiasm.
• Schedule flexibility:
  Willing and able to work varied hours, including evenings and weekends.
• English language skills.

• Understanding of store operations and customer service skills from previous retail experience.
• Confidence in offering customers advice on fashion trends, materials, sizing, etc.

This is a part time
position with a contract of 8
hours a week
. Please apply by sending in your CV
in English as soon as possible!

We’re committed to supporting employees with a range of attractive benefits and development opportunities. As a team member, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in‑store and online. Every employee is included in our H&M Incentive Program (HIP), designed to reward contributions and support growth. You can read more about the program here.

At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. A diverse workforce leads to a positive impact on how we address challenges, and how we choose to relate to colleagues and customers worldwide. All diversity dimensions are taken into consideration in our recruitment process.

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty, and ready‑to‑wear—an equally important look.