Beauty Advisor

About the Role

• Beauty Guru:
  Passionate about all things beauty, sharing expertise, and guiding customers to products that empower them.
• Connection Creator:
  Builds authentic relationships, making customers feel comfortable and understood.
• Trendsetter:
  Always on top of the latest makeup, skincare, and wellness trends and shares insights online and in‑person.
• Go Getter:
  Driven, ambitious, and excited to create innovative in‑store experiences and achieve great results.
• Brand Ambassador: A true believer in the L'Oréal Luxe mission and values, passionately representing iconic brands.

• Deliver the One Luxe
  
  Experience:
  
  Consistently execute the One Luxe service model to ensure a premium, personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers in brand heritage, and offer tailored knowledge, tips, and techniques.
• Embody Brand Excellence:
  Act as a L'Oréal Luxe brand ambassador, providing luxurious customer service and maintaining merchandising standards.
• Staying Trend‑Forward:
  Keep a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

• Achieving Sales Targets:
  Consistently meet individual and counter sales goals as agreed with the line manager.
• Building Client Relationships:
  Proactively build authentic relationships with customers, both in‑store and digitally, fostering loyalty and repeat business.
• Promoting Events and
  
  Activities:
  
  Inform customers about upcoming in‑store events, promotions, and brand activations.
• Creating Engaging Experiences:
  Design and execute innovative events and animations that excite customers and highlight L'Oréal Luxe brands.
• Brand Advocacy:
  Passionately represent L'Oréal Luxe brands on internal and external social media, adhering to company guidelines.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training to maintain product knowledge and brand expertise.
• Administrative Responsibilities:
  Complete daily and weekly administrative tasks both online and offline using designated platforms.
• Maintaining Counter Standards:
  Uphold the highest hygiene and housekeeping standards to ensure a clean, organized, and inviting counter environment.

• Competitive Compensation:
  Earn a competitive salary and a rewarding commission scheme that rewards your success.
• Exclusive Product Perks:
  Access over 35 renowned L'Oréal brands through an exclusive staff shop.
• Generous Time Off: 30 days of holiday, including public holidays.
• Health and Wellness Benefits:
  Discounted dental insurance and additional mental health and financial well‑being resources.
• Referral Bonus Program:
  Earn bonuses by referring talented individuals to join the team.
• Sustainability Initiatives:
  Join a company committed to sustainability through the L'Oréal for the Future program.

At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, age, or other protected status. We welcome different backgrounds, experiences, personalities, and perspectives.