Senior Store Assistant - Keyholder

Overview

At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

• Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
• Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued.
• Provide outstanding service by engaging with customers and staying efficient during busy times.
• Ask the right questions to understand customers’ projects and help them find everything they need to get the job done right.
• Be proactive in selling the benefits of Toolstation Club and Trade Accounts and sign customers up to experience great deals and competitive prices.
• Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.

• A friendly personality to help maintain high store standards and create a positive workplace.
• Reliability: be there when needed. Flexibility, commitment, and support for customers and the team are essential.
• Accountability: have demonstrated leadership in a previous role and be ready to step up when required.
• Your best self: bring energy, enthusiasm, and let your personality shine.

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support with Aviva Digicare
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

We’re one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.