Kendo Supervisor - Sephora

Location:

Sephora, Liverpool

Hours:

Full Time, 37.5 hours over 5 days.

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy
- Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

• “CAN DO” SPIRIT:
  We work together to make our wildest dreams a reality:
  As entrepreneurs, we embrace optimism and find creative ways to reach our goals.
• ADVOCACY, DIVERSITY & INCLUSION:
  We recognize + celebrate the full spectrum of personal identities. We create safe spaces, so everyone’s voice is heard. We listen with humility and act with courage.
• STORYTELLING:
  We tell authentic stories like no one else:
  It’s our key to inspire trust and build relationships, rallying our people, partners, and consumers around our brands.
• RESILIENCE:
  We embrace challenges as opportunities:
  Change is ever constant, and agility is our strength.
• PRODUCT EXCELLENCE:
  We put the consumer first:
  We constantly raise the bar to create products of the highest quality that everyone just has to have.

Location:

Sephora, Liverpool

Hours:

Full Time, 37.5 hours over 5 days.

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy
- Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora. Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring, and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail, and direct-to-consumer partnerships.

This shows up in everything we do and in what we stand for:

As a true ambassador for all Kendo Brands in Sephora, the Supervisor will support the business and lead the team in store. This role is responsible for the management of Retail Artists and ensures that the team represents the brand according to guidelines; working closely with the Sales & Education Executive in planning staffing rotas and coverage within budget; driving daily/weekly/monthly/annual sales goals;

managing testers, samples, and other non-sellable goods within budget; and delivering an exceptional customer experience. This position reports to the Sales & Education Executive.

• Guide, inspire and motivate a team of full/part time Makeup Artists including staffing rotation schedules, coaching of sales & artistry skills, and set individual sales goals.
• Set the example in exceptional product knowledge and service; lead team of Artists to create a flawless customer experience and a build a loyal clientele base to drive sales.
• Oversee sales goals and payroll investment to achieve financial goals.
• Take a strategic approach to building and developing the brand business within the store.
• Build strong, effective relationships with Sephora management and within Kendo to drive strong business results and implement best practices.
• Develop a plan to continually develop and refine the sales, artistry and customer service skills of the team.
• Manage the testers and samples in store.
• Models respect, initiative, enthusiasm, and flexibility at all times; representing the brand in a professional and ethical manner at all times, following all Kendo, brand and Sephora guidelines.
• Builds effective, positive and…