Corporate and Agency Sales Account Manager

Our client operates the city's waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services.

They are currently looking for a driven and ambitious Corporate and Agency Sales Account Manager to join their team on a maternity cover basis and play a key role in building strong client relationships and driving business growth.

The contract will run from 27 July 2026 until 6 August 2027.

• An enhanced holiday scheme which increases with length of service.
• An excellent pension scheme is available.
• Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
• Enhanced maternity, paternity and adoption leave schemes.
• An excellent occupational sick pay scheme.
• Free onsite parking right in the heart of the city centre.
• Employee Reward Platform.
• A dedicated wellbeing strategy to support staff when at work.
• 25 Qualified Mental Health First Aiders on site.

• Disability Confident Employer
• Sunflower Friendly Business
• Member of the Fair Employment Charter
• Real Living Wage employer
• Social value impact plan – last year they contributed over £6.4m
• Green Meeting’s Gold Standard
• Sustainability Strategy
• Positively influencing biodiversity – in the grounds of their campus, they have 3 beehives
• Carbon Neutral Campus
• Accessibility Strategy
• Access Able Guide

The successful candidate will be a part of the Conference Sales Team, delivering exceptional service throughout the sales process, focussing on the agency and corporate market to attract conferences, meetings and banquets contributing to our client’s commercial success. The role will involve proactively and reactively promoting the venue, managing client relationships and supporting the delivery of successful events from enquiry through to confirmation.

• Working within a sales environment, ideally within the conference, events, hospitality or venue industry.
• Managing client account relationships.
• Communicating and negotiating effectively with customers.
• Producing proposals and reports accurately.
• Using Momentous diary management system.
• Delivering excellent customer service within a fast-paced environment.
• Working independently as well as collaboratively within a team.
• Insight and understanding of event delivery or event operations (desirable).

• Managing conference, meeting and banquet enquiries from initial contact through to contracting.
• Preparing proposals, quotations and costings for prospective clients.
• Conducting client site visits and venue tours.
• Researching and contacting prospective business leads.
• Presenting our client to prospective clients.
• Supporting the Corporate Sales Team with administrative duties.
• Building and maintaining strong client relationships.
• Networking within the local and regional business community and also nationally at industry meetings.
• Maintaining accurate sales records and producing reports.
• Entertaining prospective clients and organising events to showcase the venue and destination.
• Attending client meetings, exhibitions and industry events across the UK as required.

In addition to the above, the candidate will need to be enthusiastic, like minded and complement our client’s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story, this could be just the job for you.

Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.