Account Manager

Role: Account Manager (Strategic Accounts)
Location: UK (preferably England; open to UK-based candidates)
Engagement: Permanent Start: ASAP

Commercially focused Account Manager responsible for growing strategic client accounts, managing relationships, and driving revenue. Acts as the key client contact, ensuring strong partnerships, delivery excellence, and ongoing account expansion.

• Manage client onboarding and transition from sales to delivery
• Build senior stakeholder relationships and run account reviews
• Identify and drive revenue growth and account expansion
• Lead proposals, renewals, and commercial discussions
• Own account revenue, forecasting, and margin performance
• Act as escalation point and oversee delivery quality and governance
• Provide market insights and support service innovation
• Collaborate across internal teams to align delivery and resourcing

• 3–7 years' experience in Account Management / Client Success / Business Development
• Proven ability to grow revenue and expand client accounts
• Strong stakeholder management, communication, and negotiation skills
• Experience with proposals, commercial discussions, and contract renewals
• Commercially astute with ownership of revenue, margins, and profitability
• Able to manage multiple accounts and work across Sales, Delivery, and Talent teams
• Experience in consulting, technology services, or testing/quality engineering (advantageous)
• Knowledge of managed services or resource augmentation models (advantageous)
• Comfortable engaging senior and executive-level stakeholders