Security Officer - Nights

About the Role Mitie is seeking a professional and motivated Security Officer to join our nights team at Liverpool ONE Shopping Centre. This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service. You will be responsible for maintaining a visible security presence, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.

• Provide a professional security service in accordance with site Assignment Instructions (AIs)
• Ensure compliance with UK legislation, Mitie policies, and site procedures
• Review Assignment Instructions regularly and suggest improvements where appropriate
• Complete accurate incident reports and detailed notebook entries
• Conduct check calls at allocated times and follow site schedules
• Liaise with emergency services and Mitie's Communication Centre when required
• Ensure SIA licence renewals are completed at least 16 weeks before expiry

• Identify and report Health and Safety hazards promptly
• Remain alert to potential threats and respond appropriately
• Handle challenging situations calmly and professionally
• Use initiative and teamwork to prevent loss, damage, or disruption

• Complete all mandatory training and site-specific competencies
• Undertake additional training to support continuous professional development
• Use technology effectively to meet operational objectives

• Previous security experience
• Valid SIA Licence (Security Guarding or Door Supervision)
• Strong communication skills and a professional, customer-focused approach
• Reliable, detail-oriented, and committed to high standards