Campus Support Officer; TTO Job Liverpool area,England UK,Security

Position: Campus Support Officer (39 weeks TTO)

Campus Support Officer (39 weeks TTO)

Final date to receive applications: 1 October 2026

Department:
Estates

Employment Type:

Permanent

Location:

Liverpool

Reporting To:
Facilities Supervisor

Compensation: £22,610 - £23,963 / year

Description

Job Title: Campus Support Officer

Department: Estates

Salary: £22,610.92 - £23,963.16 (FTE £25,299 - £26,812) per annum

Job Type: Permanent, 35 hours per week, 39 weeks TTO

We are seeking a vigilant and proactive term-time only Campus Support Officer to ensure the safety, security, and wellbeing of students, staff, visitors, and property across the college campus. The Campus Support Officer plays a vital frontline role in maintaining a safe and welcoming environment that is conducive to teaching and learning, while upholding college policies, safeguarding principles, and emergency procedures.

Key Responsibilities

Monitoring entry and exit points, checking s, ensuring only authorised individuals enter the college.

Regularly patrolling corridors during non-peak times to identify and address potential security issues.

Maintaining clear communication with students, staff, and visitors, as well as reporting incidents to management or the authorities.

Building positive relationships with students to foster a safe and supportive environment.

Promoting a positive and respectful college culture.

Responding to incidents such as, fire alarm activations, intruder alarm activations, first aid incidents or lockdown situations, working with college staff and emergency services.

Ensuring adherence to college policies, which may involve conflict resolution, de-escalation, and reporting incidents.

Support the enforcement of college behaviour policies, including smoking, loitering, or anti-social conduct.

Conducting searches of individuals when appropriate, following college procedures.

Assist with the supervision of student behaviour in communal areas during peak times, such as lunch breaks.

Act as a keyholder to assist with the opening of college buildings, including unlocking doors and un-setting alarms.

Support evacuation procedures and act as a Fire Marshal during emergencies, if required.

To actively support and implement the ‘One College, One Mindset’ initiative.

To support any key cross college activities such as enrolment, open evenings and recruitment events.

To follow departmental policies and procedures and operate within service standards at all times.

To adhere to organisational policies and procedures such as GDPR, Equality and Financial Regulations

To carry out such other relevant and appropriate duties within the framework of a post of this grade that may from time to time be required at a location determined by the needs of the service.

To make full use of new technology in all aspects of job requirements

To participate fully in: professional development, in-service training opportunities which are made available, the college appraisal scheme

Skills, Knowledge and Expertise

Essential Criteria

Experience of working in a security role

Excellent observational skills and attention to detail

Strong communication and interpersonal skills

Ability to remain calm and professional in challenging situations

Flexible attitude and ability to work independently and as part of a team

Comfortable using IT systems for reporting and monitoring

Organised and observant

Confident in handling incidents and using de-escalation techniques

A proactive and vigilant approach to safety and security

Experience of working in a customer-oriented environment

Good inter-personal skills with the ability to answer enquiries and deal with all customers in a friendly and efficient manner

Ability to show an understanding of, and commitment to college policies and procedures. Particularly equality and diversity

Ability to set…