Casual Events Security Supervisor

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool’s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences..
At Liverpool Experience Campus, you’ll be part of a team that is dedicated to making a real difference. Some of our key achievements and ongoing initiatives include:
 
* Disability Confident Employer.
 
* Sunflower Friendly Business.
 
* Member of the Fair Employment Charter.
 
* Real Living Wage employer.
 
* Social value impact plan - last year we contributed over £6.4m.
 
* Green Meeting’s Gold Standard.
 
* Sustainability Strategy.
 
* Positively influencing biodiversity - we have 3 on-site beehives.
 
* Carbon Neutral Campus.
 
* Accessibility Strategy.
 
* Access Able Guide.
About the role
The successful candidate will contribute to the safety and security of LEX Liverpool Campus premises, staff, guests, and visitors. Supervise the security and stewarding staff deployed across the campus and ensure they are in line with the measures outlined within LEX Liverpool Campus Security Strategy. Besides, contributing to event delivery ensuring stewarding and security plans are executed by front line staff.
Main duties of this role include:
 
* To assist the Event Security & Stewarding Managers on all Security and Stewarding operations across LEX Liverpool Campus.
 
* To supervise dedicated Security and Stewarding staff during events, ensuring security measures are performed in line with LEX Liverpool Campus procedures and policies.
 
* To be the link between Security and Stewarding teams and event delivery teams, working closely with LEX Liverpool Campus Event and Front of House Managers.
 
* To ensure the Security & Stewarding are delivering the highest possible standard in customer service to LEX Liverpool Campus visitors.
 
* To deliver team briefings to Security & Stewarding teams on the event floor.
 
* To ensure all Security & Stewarding staff are signed in and out for working duties, with correct uniform and presentation to perform their duties.
 
* To take responsibility for signing in and out the relevant kit to perform Security & Stewarding duties, including buildings keys, access card, ticket scanner etc.
 
* To respond to and report incidents in an accurate and timely manner, ensuring radio communications with the Security Control Room team.
 
* To be an advocate of Health & Safety and Fire Safety across the venue.
 
* To complete the relevant pre and post events checks using the Halo system, ensuring H&S concerns are raised and addressed with the on-duty manager
 
* To allocate the relevant fire routes to Security & Stewarding teams and to assist with the coordination of emergency response plans during an event.
 
* To utilise First Aid at Work training and be the first responder to any First Aid incidents taking place during an event, escalating wherever necessary.
 
* To ensure Security & Stewarding kit and technology is deployed effectively during an event open period.
 
* To assist in the delivery of queue and crowd management plans during events.
 
* A valid SIA Door Supervisor licence and previous supervisory experience are essential.
We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who demonstrates strong leadership, takes ownership of their responsibilities and leads by example.
 
* You will be confident in managing and motivating security teams within a fast-paced, high-pressure arena environment, maintaining high standards of professionalism, communication and…