Housing Support Worker

We're looking to recruit a proactive Housing Support Worker in St Helens on an ongoing, temporary basis. This is a full-time, 37 hour per week role, requiring an Enhanced Adults DBS (Update Service preferable) and a driving licence, business insurance with access to your own vehicle.

Working alongside a Tenancy Sustainment Officer, you'll offer support to customers with complex needs, including substance misuse, homelessness, mental health and ex-offenders, ensuring individuals are able to remain living healthy, independent lives whilst sustaining their tenancy. Your new role

• Work on a one-to-one basis with customers to create achievable, motivating support plans that encourage independent and healthy living
• Complete and review risk assessments, identifying and raising any unknown concerns or safeguarding matters
• Encourage engagement with external services such as mental health teams, recovery groups and employment opportunities
• Assist customers with benefit queries, applications and ensure full entitlements are being received
• Challenge harmful behaviours or breaches of conditions, encouraging tenancy sustainment
• Keep accurate and up-to-date customer contact records

What you'll need to succeed

• Minimum 12 months' experience working with vulnerable adults (homelessness, mental health, ex-offenders, substance misuse)
• Experience of completing support plans and risk assessments
• Strong communication, collaboration and interpersonal skills
• Full UK driving licence with business insurance
• Enhanced Adults DBS (Update service preferable)

What you'll get in return

• Weekly pay
• Ongoing temporary contract until at least end of March 2026 (likely extension but not guaranteed)
• Option to be paid PAYE or Umbrella
• Mileage reimbursement

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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