Sheltered Scheme Manager

We're pleased to be partnering with Onward Homes to recruit a Part-Time Scheme Manager for a sheltered housing scheme in Liverpool. This is a rewarding, ongoing temporary role supporting residents to live safely and independently.

Temporary until at least 31 July 2026

Mon/Weds/Fri - 4 hours per day (start 8-9am)
Up to £15.63 per hour (PAYE) Umbrella available
Key responsibilities:

• Deliver high quality housing and building management services as the main point of contact for tenants.
• Carry out daily welfare checks and respond to emergencies professionally.
• Report and monitor repairs; liaise with contractors and arrange access.
• Provide excellent customer service and work collaboratively with internal and external partners.
• Complete routine H&S and compliance checks, including fire safety tests and legionella monitoring.
• Support tenants with enquiries, complaints, benefits and tenancy issues.
• Manage low level ASB and tenancy breaches, escalating when needed.
• Monitor rent accounts and provide tenancy sustainment support.

• Experience in housing/tenancy management (ideally in sheltered or retirement living).
• Knowledge of social housing legislation and welfare/benefits.
• Confident lone worker with good communication skills.
• Highly organised, calm under pressure and able to respond to emergencies.
• Reliable, flexible and adaptable.

• Weekly pay
• PAYE or Umbrella payment options
• Part-time hours (12 per week)
• Contract expected to run until at least July 2026