Probation Service Officer - Merseyside Court

Job Title: Probation Services Officer

Location: Birkenhead, Bootle, Liverpool (North West)

Working Pattern: Full Time, Part Time

Salary: £28,064 – £33,549 (Pro‑rata for Part‑time)

The Probation Services Officer (PSO) works with offenders on probation before and after sentence, providing assessment, risk management, support and reporting to promote public safety and offender rehabilitation.

• Manage a caseload of offenders, assessing and monitoring risks and treating offenders according to best practice and service procedures.
• Prepare and submit accurate, timely reports for courts and other agencies.
• Provide practical support such as housing, employment advice and personal development programmes.
• Co‑ordinate with local agencies and stakeholders to implement court‑ordered obligations and probation plans.
• Maintain up‑to‑date records within the IT system and comply with all policy, procedure and legal requirements.

• No degree required – professional experience and life experience valued.
• Empathetic, patient, resilient and organised with a strong commitment to public safety.
• Excellent written communication skills – able to produce clear and accurate reports against tight deadlines.
• Ability to work independently and as part of a multidisciplinary team.
• Experience working with people who have social or personal difficulties (preferred).

You must have the right to work in the UK and Civil Service. Skilled Worker visa holders who held the visa before 22 July 2025 are eligible; others may need to meet updated immigration criteria.

• Annual leave: 25 days on appointment, increasing to 30 days after five years plus public holidays. Part‑time leave calculated pro‑rata.
• National Probation Service pension through the Local Government Pension Scheme (LGPS).
• Training and development opportunities through the Ministry of Justice.
• Family friendly policies and flexible benefits such as voluntary benefits and retail vouchers.
• Paid maternity, paternity and adoption leave; free annual sight tests for screen users.

• All candidates are considered under the UK Right to Work laws and must have the right to work in the Civil Service.
• Civil Service nationalities eligible include UK nationals, Republic of Ireland nationals, Commonwealth nationals with right to work, EU/Nordic/Swiss nationals with EUSS or settled status, and specific Turkish nationals.

Applicants may be placed on a reserve list for up to 12 months. Place on the list depends on merit and location preference.