SEND Case Officer

SEND Case Officer (Liverpool) - Hybrid

Liverpool City Council is seeking an experienced SEND Case Officer to join its SEND Service on an interim basis. The successful candidate will support schools, settings, services and families in applying the graduated approach to meet the needs of children and young people with Special Educational Needs and Disabilities (SEND). The role will involve coordinating statutory assessment process, managing Education, Health and Care Plans (EHCPs), and working closely with schools, families and multi‑agency professionals to ensure children and young people receive appropriate support and achieve positive outcomes.

• Support schools, educational settings, services and families in applying the graduated approach to meeting the needs of pupils with SEND
• Coordinate the statutory assessment process for children and young people with SEND, ensuring compliance with statutory requirements and timescales
• Manage a caseload of Education, Health and Care Plans (EHCPs) from assessment through to placement and annual review
• Review and monitor progress against agreed outcomes within EHCPs
• Develop strong working relationships with schools, settings, SENCos, and Head Teachers, providing advice and support regarding SEND processes and provision
• Work closely with internal colleagues including Educational Psychology, Occupational Therapy, SENISS, Social Care, Health professionals and other partner agencies to ensure a coordinated multi‑agency approach
• Ensure that parents, carers, children and young people are at the centre of all planning, decision‑making and review processes
• Attend annual review meetings for vulnerable children and young people, including looked‑after children, pupils at risk of exclusion, and those with complex needs
• Support the identification of appropriate educational placements and promote inclusion within maintained settings wherever possible
• Maintain accurate records and update relevant case management systems
• Ensure all statutory deadlines relating to Education, Health and Care Needs Assessments and EHCPs are met

• Recent experience working within a Local Authority SEND Service, ideally as a SEND Case Officer or SEND Caseworker
• Strong knowledge of the Children and Families Act 2014, SEND Code of Practice, SEND Regulations and associated legislation
• Experience managing Education, Health and Care Needs Assessments and EHCP processes
• Experience facilitating and attending annual reviews and multi‑agency meetings
• Experience working collaboratively with schools, families and partner agencies to achieve positive outcomes for children and young people
• Experience working within multi‑agency teams and partnership environments
• Strong understanding of the graduated approach to SEND support
• Excellent communication and interpersonal skills, both written and verbal
• Strong organisational skills and ability to manage a demanding caseload effectively
• Proficient in Microsoft Office, including Word, Excel, Outlook and Power Point
• Ability to build positive relationships with parents, carers, schools and professionals