Family Partner

Family Partner – Salary:
Up to £29,900 per annum;

Location:

Newcastle upon Tyne;
Contract/

Hours:

Permanent / Full Time – 37 hours per week;
Closing date for applications is midnight of Sunday 26th July.

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers

In the role of Family Partner, the focus is on building trusting relationships with children, young people, and their families to identify the support they need and how to access it effectively. This position adopts a whole‑family approach, which includes conducting holistic assessments and offering practical guidance, assisting families in overcoming barriers to services, strengthening parenting confidence and advocating for children’s voices, and contributing to coordinated support across schools, health partners, and city programmes.

A crucial aspect of this role is helping families access services, especially when they encounter barriers or feel uncertain about where to turn. This includes offering parenting support through practical advice and encouragement, thereby strengthening parents’ confidence in their abilities. Additionally, acting as an advocate for babies, children, and young people ensures their voices and needs are integral to planning and decision‑making.

Safeguarding is central to this practice, ensuring every child’s wellbeing is prioritised while maintaining clear and accurate records to support ongoing progress.

• Carrying out whole‑family assessments and Early Help plans to understand each family's strengths, needs, and priorities.
• Facilitating group sessions that empower parents and carers to build confidence, skills, and supportive connections.
• Providing timely support by responding to enquiries and reviewing family needs to ensure effective assistance.
• Integrating working and contributing to wider programmes and initiatives, supporting consistent, joined‑up family services.
• Providing practical parenting support that strengthens parents’ confidence and skills and acting as a strong advocate for babies, children, and young people, ensuring their voices and needs are central to planning and decision‑making.

• Relationship building – Ability to build trust with children and families.
• Multi‑agency experience – Confident working across agencies.
• Strong communication – Clear written and verbal communication skills.
• Group facilitation – Ability to deliver group programmes.
• Advocacy – Confident advocating for children and young people.
• Safeguarding knowledge – Solid understanding of safeguarding procedures.
• Organisation – Able to manage caseloads and maintain accurate records.
• Collaboration – Strong partnership working with schools and health teams.
• Solution‑focused – Creative, proactive approach to supporting families.

Every child should have a loving home, food, warmth, the chance to grow and learn – the support to cope with life’s challenges. Too many children don’t receive this. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters. We’ve been driven by love to take action for children for over 150 years, giving them the protection and practical help they need.

A lot’s changed since 1869, but what children really need hasn’t. So as long as children need us, we’ll be here.

We work hard to create an inclusive environment where individuality is celebrated and everyone feels valued and supported. We actively encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with a disability, as these groups are under‑represented within Action for Children.