Mental Health Support Practitioner

Location: Liverpool

Salary: £(phone number removed) per annum, plus £50 per sleep

Contract: Full-time, Permanent

Hours: 8am – 8am, 3-day rolling rota (1 on, 2 off)

New Start is a family-run, not‑for‑profit organisation providing residential and supported accommodation services for vulnerable adults, families, and young people. We are dedicated to helping people build brighter futures through person‑centred support and community engagement.

As a Mental Health Support Practitioner, you will provide both practical and emotional support to individuals with mental health needs, helping them work towards greater independence and improved wellbeing.

Your role will involve supporting residents within our services, as well as visiting vulnerable adults in their own homes to deliver outreach support. You will help individuals maintain their independence, develop life skills, and manage their tenancy and daily living responsibilities effectively.

You will implement and facilitate activities that promote personal development across areas such as education, social inclusion, emotional resilience, physical health, and positive mental wellbeing. Supporting individuals to manage medication, sustain engagement, and develop independence will be key parts of your day‑to‑day work.

You will also assist with the safe management of buildings, respond appropriately to incidents, and ensure all reporting and recording requirements are met in line with organisational policies.

• Competitive salary of £(phone number removed) per annum
• £50 per sleep
• 1 on / 2 off shift pattern
• Contributory pension scheme
• 225 hours annual leave (rising to 285 with length of service)
• Range of learning and development opportunities
• Medicash health plan

• Previous experience supporting clients with mental health issues – Essential
• Excellent communication skills with a calm, patient, and confident manner – Essential
• Experience supporting vulnerable individuals through crisis or periods of change – Essential
• Experience assessing the needs of vulnerable adults, particularly those at risk of homelessness – Desirable
• Experience of working collaboratively with other agencies (voluntary and statutory) – Essential
• Experience of casework, support planning, risk assessments, and key working – Essential
• Full driving licence, access to your own vehicle, and business insurance – Essential

This post is subject to an enhanced DBS criminal record disclosure.