Weekend Support Worker

Location: L13

Salary: £12,800 per annum

Hours: Sat/Sun 9-5 / 11-7pm

Job Type: Permanent

Shortlisting: 17th August

Interview: 27th August

As a Community Housing Support Worker at You Matter you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Community Housing Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives.

This service will provide support to vulnerable young people (age 18-25) who are experiencing or are at risk of homelessness or rough sleeping with medium to high support needs. As a support worker you will be focused around facilitating recovery, self-development and preparing for independent living. The aim of the support is to ensure that young people are supported and empowered to make positive choices about their life and to develop the tools required to live a life free from homelessness.

As a support worker you be expected to have specific skills and experience of working with young people and engage them using range of tools, language and platforms that are familiar to young people e.g. technology, social media etc. As a support worker you will recognise that the people that we support have often experienced trauma and will work in a way which understands this.

You will work alongside our Assistant Psychologist for people that require it. You will manage a caseload of 5 people with the emphasis being on intense 121 support that will enable everyone to meet their goals successfully.

• Carry out new service user welcomes, inducting into their new properties and identifying immediate support needs.
• Ensure that service users have a full understanding of their rights and responsibilities during their stay.
• Support service users to achieve their goals and targets as defined/ agreed within their support plans and empower them to reach their aims .
• Manage, update, and communicate service users risk assessments in line with You Matter policy and procedure.
• Ensure service users shape their own support and understand the purpose of the support provided.
• Hold planned key-work sessions as well as ad hoc support each week with service users using a person-centred reflective approach.
• Assess support needs and plan support around individual need. Regularly review and develop mutually agreed support plans with service users and any other professional involved in the support of those individuals e.g., Social Workers, CPNs, Probation Officers
• Up to date records must be kept on both support planning systems Main Stay and DAVE.
• Conduct monthly/quarterly risk assessments of service users keeping all relevant parties informed of updates/changes.
• Support all service users with future tenancy planning ensuing that everyone has the skills to live independently away from a supported housing pathway.
• Motivate and challenge service users so they realise their goals.
• Liaise between service users and external agencies regarding the provision of specialised support when appropriate.
• Encourage involvement and participation among service users in the running and shaping of the wider service provided by planning and attending regular service user meetings and forums.
• Deal promptly with all complaints and protection from abuse disclosures.
• Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.

Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here:
Careers Page | You Matter.

• Qualification or working experience in homelessness, Tenancy management and supporting vulnerable people.
• At least 1 years' experience of working with vulnerable adults and a working knowledge of Resettlement, support planning, welfare rights, benefits advice, mental health issues, offending, drug and alcohol misuse, harm reduction, working with partner agencies and safeguarding.
• A working knowledge of providing intensive support to vulnerable client groups.
• A working knowledge of Health & Safety issues
• A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
• Knowledge of safeguarding protocols
• Understanding of how to work alongside behaviours that we may find challenging.
• Computer literate, competent in working with Microsoft word, outlook, windows.
• The ability to conduct comprehensive and accurate risk assessments.
• To provide effective and consistent support planning with the people we support
• Excellent IT, communication,…