Night Support Assistant Lister Road Job Liverpool area,England UK,Social Work

Location: Lister Road

Salary: £26,966.84 per annum

Hours: 38.6 hours per week: shift patterns 4 on 4 off

Job Type: Permanent

Why this role would be great for you

As a Night Support Assistant at You Matter, you will be an empathetic and caring individual dedicated to providing unconditional support to those experiencing homelessness and the effects of past traumatic incidents. Your role will involve creating a safe environment that empowers residents to make positive changes in their lives.

Everyone goes through periods of crisis at some point, and some individuals require additional support to navigate these challenging times. Your responsibility will be to assist our clients in a trauma-informed manner, enabling them to progress to more independent living. You will work as part of a team to achieve these goals alongside the person you are supporting, ensuring you always work with a person‑centred approach

What your week may look like

To work as part of the Night Support Team
To provide an accommodation‑based support service to people within a psychologically informed environment that is underpinned with a Trauma Informed Care approach on waking night shifts
Assist with room checks and support clients in the management of their room and relationships with others and to report any health and safety issues
Assist with new resident welcome process as required into the service and with conducting risk assessments of clients
Motivate and support clients so they realise their goals
Encourage involvement and participation amongst clients in the running and shaping of the service
To input, maintain and update clients electronic records and rent payments on DAVE Housing Management System
To support clients with the taking of prescribed medication in line with medication procedures & processes
Provide clear and accurate information in respect of all clients in line with agreed procedures such as daily handovers ensuring that appropriate information is communicated with the team.

Specific Duties

To monitor clients emotional & mental wellbeing
To socially engage with clients outside of designated timetabled activities to reduce social isolation & promote inclusion
Undertake initial needs & risk assessments
Preparation of room prior to move in being completed
Carry out induction (if needed to) to all new clients of the service
Completion of of housing benefit application and You Matter License Agreement
Complete the welcome process to the service – which may include supporting with the preparation of food & drink
Carry out evening welfare checks in during every shift
To deal promptly with all serious incidents, complaints and safeguarding/abuse disclosures
To creatively support and engage with clients that have a wide range of complex and challenging support needs
Assisting service users in their personal hygiene and of their room
To support in the turning around & cleaning of void rooms within limited timescales.

Health and Safety

To liaise with all emergency services when necessary
Ensure at all times the safety of yourself and others on the premises in which you work
To conduct nightly Health and Safety checks
To report, log and communicate all incidents to the appropriate people in line with You Matter license agreement
Tackle any nuisance caused by clients behaviour or their visitors, including the consequences of continuing with anti‑social behaviour
Conduct welfare checks as specified during the shift
To share information and expertise with the team, covering absence, and working together to provide a high-quality service
To contribute to the formulation of policy and procedures in relation to support services
To attend and participate in regular team meetings to ensure good communication.

Professional Practice and Development

Attend regular supervision sessions with the Service Manager or Team Leader in accordance with the supervision contract
Maintain good professional practice and ensure ongoing development, through use of supervision and training
Respect the confidentiality of clients using the service and be responsible for the security of personal and confidential information
Carry out all these duties within the organisation’s…