Quality Monitoring Officer – Access to Resources Team; ART

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Job Reference liverpoolcitycouncil/TP/48473/2366

Number of Positions:

1

Contract Type:

Fixed Term Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

24/10/2026

Job Category:

Children's Services

Region / Division:

Liverpool

Business Unit:

Job title:
Quality Monitoring Officer – Access to Resources Team (ART)

A bit about us:

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision . Every part of this model has been co‑produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people and their networks .

This is a model we can be proud of and one that truly belongs to all of us.

Join a service that’s really making a difference. Liverpool Children's Services is proud to be rated "Good" by Ofsted, with inspectors recognising the positive impact of our work for children, young people and families across the city.

Liverpool City Council Children and Young People’s Services has recently undergone its Ofsted ILACS inspection, achieving a positive outcome across all four judgement areas (three judgement areas securing a ‘Good’ outcome), with inspectors praising stronger social work practice, a more stable workforce, and improved outcomes for children, young people and their networks. The Ofsted report specifically highlighted "improvements to Liverpool's social work workforce, with the council moving from relying predominantly on temporary staff to employing a majority permanent workforce.

Reduced workloads have enabled practitioners to develop more meaningful relationships with children and families, while social workers told inspectors they felt well supported and appropriately challenged by managers, with morale described as high ."

Jenny Glennard, Corporate Director of Children and Young People’s Services, said the inspection reflected both the commitment of the workforce and a renewed focus on children and young people's experiences . "I am very proud of our workforce, our schools, and our partners who work tirelessly to support the children of the city . There is always more to do, and we will continue to build on this progress."

This achievement reflects the dedication, passion and expertise of our workforce, and our commitment to delivering high-quality services that help children thrive . If you're looking to build your career in a supportive and ambitious organisation who are striving for excellence, we'd love to hear from you !

The role:

Do you have a passion for securing the best outcomes for Children and Young People and have a friendly approach and are you able to assure that the high quality provision of services are consistently reached?

• As a Quality Monitoring Officer you will play a critical role in assuring services are well led and be able to…