Port Service Operative

Location - Birkenhead Salary - £33,927 Contract - Permanent Full Time Are you ready to be part of the team that keeps Birkenhead moving?

At Stena Line, our Port Operations Team in Birkenhead plays a vital role in keeping Europe connected through safe, efficient, and reliable freight and passenger services. This is a hands‑on operational role where your skills behind the wheel and your teamwork mindset will make a real impact.

Whether you come from a background in farming, transport or heavy vehicle operations, we are looking for promising and experienced candidates who are keen to develop in a role that offers stability and clear working patterns within one of Europe's leading shipping companies.

• Safely operate a Tugmaster to transfer trailers on and off vessels.
• Assist with mooring and vessel loading/unloading procedures.
• Marshal freight and passenger vehicles for embarkation and disembarkation.
• Maintain cleanliness and safety across port areas.
• Follow structured operational procedures and safety protocols.
• Adapt to training on new equipment and systems.
• Collaborate with colleagues to ensure smooth port operations.

This role follows a structured rota with clearly defined working hours of 40 hours per week and scheduled days off, offering predictability and balance to support your commitments outside of work.

You’re a safety‑first professional with experience operating large vehicles like HGVs, Tug masters, or agricultural machinery. You enjoy hands‑on work, are quick to adapt, and bring a strong team spirit to every shift. Your communication skills and customer‑focused mindset make you a great fit for our port operations team.

• Experience operating large vehicles (HGVs, Tug masters, or similar).
• Previous work in port operations or logistics is a plus.
• Full, clean driving licence.
• Strong communication and customer service skills.
• Commitment to safety and following structured procedures.

• Concessionary travel on Irish Sea/North Sea routes
• 75% discount on UK Rail travel
• Company pension & life assurance
• Discounts on gym memberships, digital fitness, and equipment
• Wellbeing cash plan (dental, eye tests, health screening, etc.)
• Enhanced maternity and paternity pay
• Cycle‑to‑work scheme
• Employee Assistance Programme
• Ongoing training, coaching, and career development
• Opportunities for paid overtime subject to operational demands

This permanent role is based in 12 Quays, Birkenhead within our Ports and Terminals department.

To apply, register your profile and submit your CV (in English) as soon as possible. We’re reviewing applications on a rolling basis, so don’t wait!

The recruitment process will include an in person interview and Candidates who meet the criteria will be invited back to complete a port tour and driving assessment.

Successful candidates will take part in a tailored 2–3 week training programme, delivered by our dedicated in‑house trainers to ensure you’re fully equipped for the role.

Please note:

Due to GDPR, we do not accept applications via email or post. For questions about the recruitment process, contact Phil Howarth, Talent Acquisition Coordinator at [email protected]

We kindly decline offers from recruitment or staffing agencies for this role.

Stena Line is a leader in sustainable shipping, with Europe’s most comprehensive route network for passenger and freight transport. Our team of over 5,100 employees across Scandinavia, the UK, and the Baltics is shaping the future of shipping — together.

We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone is valued and supported.