Delivery Planner

Delivery Planner

Brinsworth | £23.33 per hour | 42 hours per week |

We're looking for a Delivery Planner to join our Delivery Planning Centre in Brinsworth
, helping ensure our customers receive their bulk deliveries safely, efficiently and on time.

This is a varied and fast-paced role where you'll be at the heart of our delivery operation, coordinating drivers, vehicles and customer requirements across a 24/7 operation.

• Plan and coordinate daily delivery schedules for bulk customers.
• Act as a key point of contact for customer delivery queries and resolve issues quickly and professionally.
• Monitor customer stock levels, orders and telemetry information to anticipate delivery requirements.
• Coordinate drivers, vehicles, product availability and transport movements to make the best use of resources.
• Respond to unexpected delivery and operational issues, finding practical solutions while maintaining excellent customer service.
• Work closely with customers, drivers, transport teams, sales colleagues and product supply.
• Support the response to transport emergencies and minimise disruption to customers.
• Maintain accurate records and ensure relevant systems and quality procedures are kept up to date.
• Plan and book daily shipping arrangements with Irish Sea ferry operators, ensuring that the use of low-cost sailings is optimised without compromising customer service levels
• Identify opportunities to improve delivery efficiency, customer service and logistics planning.

We'd love to hear from you if you have:

• Experience in logistics, transport planning or supply chain operations
  .
• Strong organisational and problem-solving skills.
• The ability to remain calm and make decisions in a fast-moving environment.
• Excellent communication and customer service skills.
• Good IT skills, including spreadsheets and data analysis.
• A good understanding of UK transport networks.
• The ability to work collaboratively with different teams and stakeholders.
• A proactive approach and a strong focus on safety and customer service.

A qualification in logistics or a similar subject is desirable, but relevant logistics experience will also be considered
.

42 hours per week at £23.33 per hour
.

The role operates within a 24/7 delivery planning environment, so flexibility is required. Working patterns may include Monday to Friday or weekends
, with one weekend night shift approximately every 13 weeks
.

Shift patterns could be as below

• Monday to Friday between 0600 - 2030 (any 11 hours)
• Any sat & Sundays 0600 - 2030 (up to any 8 hours)
• 1 in 13 set of nights @2000 - 0630

This is an opportunity to play a key role in keeping critical customer operations running smoothly. You'll work in a collaborative environment where your planning, communication and decision-making skills have a direct impact on customer service and operational performance.

If you're an organised and confident problem-solver who enjoys working in a busy operational environment,
we'd love to hear from you.