Helpdesk Administrator

FM Helpdesk Administrator

Livingston (Hybrid Working)
Up to £29,000

Are you an experienced FM Helpdesk Administrator looking for your next move with flexibility and progression?

We’re recruiting for a growing Facilities Management business based in Livingston, offering a hybrid working model and a supportive team environment.

This is a great opportunity for someone with previous FM helpdesk experience who enjoys working in a fast-paced environment, coordinating engineers, and keeping clients updated.

The Role

* Logging reactive and planned maintenance jobs

* Scheduling engineers and subcontractors

* Liaising with clients and providing updates

* Raising purchase orders and processing paperwork

* Monitoring SLAs and ensuring KPIs are met

* Updating CAFM systems and maintaining accurate records

What We’re Looking For

* Previous experience working on an FM helpdesk

* Strong organisational and communication skills

* Ability to prioritise and work to deadlines

* Experience using CAFM systems

* Joblogic experience would be a strong advantage

* Confident using Microsoft Office

What’s On Offer

* Salary up to £29,000

* Hybrid working

* Supportive team culture

* Opportunity to grow within a reputable FM provider

* Stability within a well-established business

If you’re an organised, proactive helpdesk professional looking for a role where you can make an impact, we’d love to hear from you.

Apply now or message directly for a confidential chat