Graduate - Service Operations

## Graduate - Service Operations Apply locations:
Dublin, IE:
Lisburn, GB:
Glasgow, GBtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 9, 2026 (29 days left to apply) job requisition :
R-##
** Company:
** Finning (UK) Ltd##
** Number of Openings:
** 1##
** Worker Type:
** Permanent##
*
* Position Overview:

** The Finning Service - Operations Graduate role is designed to build operational, analytical and technical capability and develop future service, engineering and technical leaders within the organisation.  The role provides structured exposure to, service delivery, operational processes, continuous improvement and technical problem solving, enabling graduates to develop the knowledge, skills and behaviours required to support safe, reliable and efficient customer operations.  

Service / technical Graduates will gain experience supporting the end to end service lifecycle, whilst also identifying, analysing and implementing improvement processes, systems and ways of working to drive efficiency and customer outcomes.  Depending on business needs, the role may include more technically focused work or more operational / process-focused work##
*
* Job Description:

** Major

Job Functions:

* Learn and apply mechanical, electrical or electronic engineering skills on Caterpillar and associated equipment
* Lead or support structured improvement projects focused on efficiency, cost reduction and service performance
* Support planned maintenance, inspection and servicing activities under supervision
* Assist with fault diagnosis, troubleshooting and repair activities using approved procedures
* Use diagnostic tools, systems and technical documentation to support equipment reliability
* Analyse service processes and identify opportunities to improve efficiency, quality and customer experience
* Support continuous improvement initiatives (e.g. Lean, waste reduction, standardisation, digital process improvements)
* Collect and interpret operational data to support decision-making and performance improvement
* Work collaboratively with experienced engineers, supervisors and technical specialists
* Maintain accurate service records, reports and documentation
* Actively engage in technical training, safety programmes, coaching and performance feedback
* Demonstrate Finning values and safety leadership in all workshop and site activities

Competencies
* ** Create Safe Environments:
** Focuses on creating and contributing to a diverse, inclusive, and positive workplace where people are motivated to do their best.
* ** Build Loyalty:
** Focuses on building strong relationships to deliver common goals. It is about continuously paying attention to customer needs and adapting as these evolve.
* ** Ensure Accountability:
** Focuses on transparency and reliability, ensuring goals are met by holding self and others accountable for meeting commitments and maintaining high standards.
* ** Prepare and Deliver:
** Focuses on effective planning, resource management and prioritizing work to meet commitments aligned with the company goals.

Specific

Skills:

* Technical aptitude – ability to learn mechanical, electrical and hydraulic systems
* Problem‐solving – structured approach to fault finding and diagnosis
* Analytical thinking – ability to interpret data and identify trends/opportunities
* Process improvement mindset – identifying inefficiencies and suggesting practical solutions
* Commercial awareness – understanding impact of service performance on cost and customer outcomes
* Manual and practical skills – working safely with tools, equipment and components
* Attention to detail – following procedures and technical standards accurately, as well as identifying potential for efficiency through inventions and process/control updates
* Communication – explaining technical issues clearly to supervisors and team members
* Teamwork – working effectively within workshop and field-based teams
* Safety awareness – understanding and applying safe systems of work Knowledge:
* Foundational understanding of mechanical, electrical or electronic engineering principles
* Awareness of preventative maintenance and inspection processes
* Understanding of…