Revenue Protection Officer

Radstock, United Kingdom | Posted on 13/02/2026

Smarter customer engagement and peace of mind provided by our 'best inclass' security and award-winning service. We understand that effective communication with your audience is critical toyour organisation. We can provide the perfect communications service whether you need to ensure compliance, improve outcomes, grow or digitally transform your business. We’ll beby your side every step of the way.

Thisis an exceptional opportunity to feel as though you are making a real impact onsociety as the business play an incredibly important and pivotal role inkeeping the UK connected.

The Revenue Protection Officer focuses on ensuring accurate postage payment and preventing revenue leakage by auditing payment processes, departmental checksandcompliance with legal requirements.

There will be exposure to multiple departments ensuring there are constructive relationships as well asprocess improvement and development.

• Revenue Audit & Compliance: Inspecting departments toensure correct methods are applied and identifying underpaid or fraudulentprocedures.
• Process Management: Auditing departmentalactivity that has been flaggedfor inconsistencies.
• Detection of Fraud: Identifying and actingupon fraudulent activity, by reporting and discussing issues and taking appropriate action.
• Reporting & Data Analysis: Compiling reports onfindings, including tracking revenue loss and identifying trends innon-compliance.
• Process Improvement: Assisting in implementing procedures to reduce revenue leakage and improve compliance across departmentalunits.
• Adhoc Activity as Required :
  The role can be constantly evolving with different priorities and time requirements depending on business activity.

• Attention to Detail: Ability to spotdiscrepancies in postage, labels, and documentation.
• Technical Proficiency: Proficient in adapting to internal systems and obtaining information as required with bespokesoftware.
• Communication
  
  Skills:
  
  Confident in reporting issues to management and handling enquiries regarding ambiguoustransactions.
• Analytical Ability: Understanding of, orability to learn, revenue, expenses, and data protection principles.
• Conflict Management: Ability to manage difficult situations professionally, if required.
• Self Starter: A lot of the time, time willhave to be self managed, so important to be pro-active and constantlyreviewing processes as needed.
• Flexibility: The nature of the role requires an adaptable workload depending on seasonality and project work.
  
  This means it is unlikely the hours willbe consistent week to week.