Maintenance Assistant​/Gardener

Maintenance Assistant/Gardener

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Burston House

Compensation: £24,637 / year

Priory Burston House is looking to recruit a Maintenance Assistant to join the team. This is a full time 37.5 hours role.

Priory Burston House, located in the historic market town of Diss, near the border of Suffolk, provides level 2 rehabilitation for male patients with a learning disability. Across rehabilitation and low secure care, our specialist learning disability service also cares for adults who may have complex mental health needs, including autism and personality disorders.

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Maintains a well-decorated, safe and comfortable environment throughout the site, in line with quality standards, and follows work processes which comply with statutory regulations.
• Ensures that Priory minimum standards are delivered in all site areas in a timely and efficient manner, as part of a team.
• Identifies and reports damage, faults and other related issues to the Maintenance Manager (and then actions as agreed) to ensure that environmental conditions continue to meet quality standards and statutory regulations.
• Carry out General Maintenance tasks as defined in the Appendix and in the General Property Maintenance Guide.

You can find additional information in the attached job description.

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

You are required to be a part of the maintenance on call across our three Priory sites in Norfolk; they will be based in Burston. This will be covering 7 days a week with a rotation of 3 workers. Call outs will be primarily for emergencies relating to water and electrical failures. You will be paid additionally for each day on call and for required call out.

Due to the rural location, we're ideally after a candidate who can drive as there are limited public transport links directly to Burston.

The ideal candidate will possess basic numeracy and literacy skills, with a strong attention to detail and the ability to prioritise tasks effectively. They should be able to work with minimal supervision while demonstrating a customer-focused attitude and a strong team-working ethic. Experience and understanding in a building, plumbing, mechanical, or electrical discipline would be desirable.

For more information about the role, you can email

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.