Quality Systems Manager

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).

Date: 17 Sept 2026

Location:

Livingston, GB

Place of Work:
On-Site

Employee Shift: Mon-Fri - Office hours

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).

FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Pauls.

Together, we employ circa 4,000 amazing colleagues across all our locations.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.

We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.

Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.

The role of the Quality Systems Manager is to ensure that the site Quality Management system is effective and that all documentation and records are accurate, controlled and accessible. They will be responsible for assuring site capabilities ahead of external audits.

• Ensures Site Quality Management System is up to date and compliant with all Ferrero, FBC UK group and customer standards
• Formalises rules, standards and codes of practice for sites internal use, based on guidelines defined by Group Quality System and other external organizations, including customer requirements
• Responsible for cascading processes, policies and procedures as defined for FBC UK network
• Formalises sanitation, GMP, HACCP and Pest control activities aimed to guarantee appropriate sanitary condition within the working environment and ensures records are in place
• Formalises processes and results of internal and external monitoring, to assure the proper application of related working instructions. (Part of FSQ assurance)
• Responsible for ensuring that all Documentation and records are accurate, up to date and controlled
• Validates product quality assessments, identifies and leads improvement plans
• Analyses assigned KPIs and ensures appropriate action plans are in place and implemented
• Supports FS&Q “culture programs” in each Plant
• Facilitates Continuous Improvement at Plant level
• Supports all external audits at site
• ensures internal audit…