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User Researcher
Job in
Livingston, West Lothian, EH54, Scotland, UK
Listed on 2026-02-16
Listing for:
Stealth iT Consulting
Full Time
position Listed on 2026-02-16
Job specializations:
-
Research/Development
Data Scientist, Research Scientist
Job Description & How to Apply Below
- Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live)
- Use a range of research methods including interviews, usability testing, surveys, diary studies, and field research
- Work closely with designers, developers, product managers, policy, and operational colleagues
- Analyse and synthesise research findings into clear, actionable insights
- Ensure research is inclusive, accessible, and ethically conducted
- Test digital and non-digital services, internal tools, and operational processes
- Recruit participants representing a wide range of user groups (e.g. learners, instructors, examiners, vehicle operators)
- Present findings to stakeholders and support evidence-based decision-making
- Contribute to service assessments and GDS compliance
- Maintain research repositories and support research governance and best practice
- Experience planning and delivering user research using appropriate qualitative and quantitative methods
- Ability to select and justify research approaches based on service needs
- Strong analytical skills with experience synthesising insights from complex research
- Experience working in agile, multidisciplinary teams
- Ability to communicate research findings clearly to technical and non-technical audiences
- Knowledge of accessibility standards and inclusive research practices
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