Branch Assistant

About the company

Ramsdens is a trusted and expanding multi‑service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We’re seeking enthusiastic and reliable individuals to join our team. Starting pay is £13.45 per hour, with the potential to earn up to £13.65 per hour.

• Competitive market rates of pay – paid monthly – start in line with the real living wage and increase based on achievement of expected standards in the role
• Bonus Scheme
• 28 days holiday increasing to 33 (with service)
• Birthday Holiday
• Buy and Sell Holiday Scheme
• Uniform allowance supplied
• Company Pension Scheme
• Staff Discount scheme
• Comprehensive induction‑training and development programme
• Opportunities for staff development
• Employee Recognition Scheme
• Fully supported Employee Assistance Programme and access to our 24/7 well‑being portal
• Fully inclusive family‑friendly policies
• Supportive team environment

The successful candidates will possess a great personality, excellent verbal communication skills, strong customer service skills, be well‑presented, have a passion for learning new things, be able to work effectively in a small team, demonstrate good attention to detail, and uphold high‑performance standards.

• Experience working in a retail sales / jewellery / financial services environment.
• A basic level of IT skills.

This is an opportunity to pursue a career in a recently voted Employer of the Year Company (in the coveted NPA Awards). Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

• 90% of staff say their branch/department is a happy place to work
• 96% of staff believe they have job security
• 87% of the staff said they look forward to coming to work and are enthusiastic about the job they do