Market Development Specialist

About Us

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading‑edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total‑loss, damaged and low‑value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full‑time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

The Market Development Specialist is a hybrid Inside Sales/Account Management position. The specialist will focus a majority of their time on special projects – making outreach to sell IAA products and services, gather buyer feedback for other internal IAA teams, and discuss third‑party partnership opportunities with our general buyer base. The specialist will also monitor a list of accounts that do a large amount of purchasing with IAA to ensure their day‑to‑day needs are met and help to uncover opportunities for further engagement with our auction.

• Spearhead special project outreach to applicable Buyers for any IAA promotions & co‑promotions with our partners and gather feedback or engagement where necessary in collaboration with other IAA departments
• Identify leads and complete outreach to sell IAA Transport and any other new products/services
• Understand the products, services and tools customers use to operate their businesses, and offer solutions to create more interactions/additional purchasing opportunities at IAA
• Present new product, services and partnerships to managed accounts as they are added to IAA’s product portfolio, uncovering business opportunities that may generate incremental revenue and/or create efficiencies
• Establish efficient communication methods and liaisons between key customers and internal departments
• Provide superior customer service and adhere to IAA’s Customer Care Values and action customer feedback, working closely with other IAA teams
• Monitor a list of prioritized accounts on their day‑to‑day needs while engaging with IAA’s auction services
• Flexible and willing to perform other tasks as assigned

• 2+ years of Business Development or Account Management experience
• 2+ years of experience in the automotive industry
• Professional office work environment