PC Technician

University of West Alabama

Sep 29, 2026

• Provide first-level hardware and software support for client systems, including, but not limited to:
  • Set up and installation of new systems
  • Diagnose and repair hardware/software issues
  • Hardware/software configuration recommendations
  • Maintaining classroom equipment
• Perform installation and maintenance for various equipment, such as
  :
  • Audio/visual systems
  • Staff workstations
  • Printers, copiers, and other peripheral devices
  • Other supported university IT equipment
• Provide professional user support
  :
  • Assist users with day-to-day computer-related problems
  • Maintain excellent customer service relationships
  • Properly document all work in an organized manner

Before hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.

Required:

• Minimum of 1 year of experience in a technical support or customer service role.
• Strong knowledge of Windows operating systems and hardware/software troubleshooting.
• Ability to work independently and prioritize multiple tasks.
• Strong communication skills, both verbal and written.
• Attention to detail and excellent problem-solving abilities.
• Dedication to maintaining high standards of customer service.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Familiarity with audio/visual systems and networking principles.
• Additional IT education or IT industry certifications.

The University of West Alabama does not discriminate on the basis of race, religion, hearing status, personal appearance, color, sex, pregnancy, political affiliation, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability (including perceived disability), age, marital status, sexual orientation, gender identity, gender expression, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state, or federal law, including protections for those opposing discrimination or participating in any grievance process on campus, with the Equal Employment Opportunity Commission, or other human rights agencies.