Livingston Warming Center Overnight

Livingston Warming Center Overnight Staff

Welcome to HRDC, where we work to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help. We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives. We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

This position is contract, part time & there are multiple openings available. The length of assignment is November 1, 2026 - March 31, 2027
* These dates are subject to change based on funding availability. The wage is $26.00/hour.

Shifts:

Open shifts: 6:30pm - 12:30am or 6:30pm - 3:00am. Close shifts: 12:30am - 8:00am or 3:00am - 9:00am.

The emergency shelter is a program operated through HRDC that provides community members with a place to shower, do laundry, obtain day storage, access shelter, engage with supportive services, and receive referrals to community resources. The shelter provides a launch pad for community members experiencing homelessness to increase access and opportunity to more permanent housing solutions.

Overnight staff ensure guests are treated with dignity and respect, provide a safe and supportive environment to shelter, and enforce community expectations uniformly and consistently. The overnight staff are often the guests' first interaction with HRDC and set the precedent for reasonable expectations for service delivery.

Primary job duties and responsibilities:

• Direct service (45%):
  Supervises facility activities to ensure safety of guests. Responsible for knowing and following the shelter's policies and procedures and enforcing rules uniformly and consistently. Conducts in-take and orientation of guests, including providing advocacy, resource referral, risk assessment, and crisis intervention as needed. Assists in maintaining the facility in a clean, sanitary, and safe condition. Submits maintenance requests and supply needs timely while communicating such needs with their supervisor.
  
  Performs opening and closing duties including distributing and setting up supplies at night and cleaning up and re-collecting the previous night's sleeping supplies in the morning. Respects strict code of confidentiality regarding guests and fellow staff members always. Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between guests and contacting emergency personnel. Maintain regular communication with supervisor regarding facility and guest-related issues.
  
  Provide necessary efforts to ensure wellness, safety, and equity for guests of all cultures, ethnicities, and backgrounds. Assure the safety and well-being of guests. Maintain a nurturing and supportive environment by providing a strengths-based approach to engagement and service delivery. Conduct all functions in accordance with the program and agency guidelines, policies, procedures and ethical standards including behavior expectations for guests, staff, and volunteers.
  
  Monitors guest service programs such as day storage, laundry, bunk roster, and locker access to ensure consistency. Maintains professional boundaries at all times.
• File & data maintenance (30%):
  Maintain customer files, case notes and appropriate documentation systems. Enter program data efficiently and accurately into required databases. Complete required forms and data entry within time frame specified by individual program requirements. Prepare correspondence, interagency forms (referrals, releases, etc…), State and Federal forms and maintain appropriate records of such as appropriate. Update waiting lists, customer files, available assistance, and other documentation as needed.
  
  Create and maintain customer files and data entry to ensure program requirements & compliance. Responsible for maintaining accurate customer records and shift notes both manually and using web-based and/or computer programs. Reviews past shift notes to remain knowledgeable and up to date on guests. Plans and organizes work effectively and ensures its completion. Ability to uphold professional standards as a representative of the organization and manage case records within the agency and contract affiliate's record system following legal,…