Patient Access Representative II

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Req #:

Category: Revenue Cycle and Patient Access

Status: Part-Time

Shift: Day

Facility: Cooperman Barnabas Medical Center

Department: Community Relations

Pay Range: $21.67 - $27.14 per hour

Location: 94 Old Short Hills Road, Livingston, NJ 07039

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Patient Access Representative II position plays a key role in facilitating access to care by registering patients, verifying insurance, and collecting demographic information on-site at various community-based locations throughout Essex County, NJ. The registrar serves as the first point of contact for families, helping ensure a positive and efficient care experience.

• High School Diploma or GED
• Computer and Microsoft Office proficiency
• Must have access to a reliable vehicle and valid NJ driver’s license to travel between clinic sites

• Associates Degree
• Minimum of 1 year experience in patient registration, medical front desk, or healthcare administrative support
• Strong knowledge of patient registration workflows and familiarity with EHR systems, Epic preferred
• Excellent communication, customer service, and organizational skills
• Ability to maintain professionalism in a mobile clinical setting

• Day shift
• Thursdays 1:00pm-7:00pm, remaining hours will vary based on clinic events and locations
• Part-Time, 15 hours per week

• Perform in-person patient registration at mobile clinic locations, including verifying demographic information and insurance coverage
• Enter accurate patient data into the Electronic Health Record system (Epic)
• Collect and process required documentation such as identification, consent forms, and insurance cards
• Maintain confidentiality and comply with HIPAA regulations when handling Protected Health Information
• Collaborate with clinical and outreach staff to ensure smooth patient flow and quality service
• Provide excellent customer service and clear communication to families from diverse backgrounds
• Travel independently to assigned mobile clinic locations across Essex County
• Assist with scanning, filing, and securing documents for later processing or shredding per RWJBarnabas Health policy
• Support team in special projects or outreach events as needed

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer