Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 3810

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from special order, fixed delivery, second source, etc., and directing drivers to ensure timely and accurate delivery.

Full-time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places, including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential

Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus). Communicate effectively with customers, peers, and management.
• Read and interpret documents (safety rules, operating & maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence.
• Understand and execute instructions in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Use Microsoft software effectively (Word, Excel). Strong organizational skills.
• Understand commercial profitability concepts (competition, market opportunities, customer prioritization). Work with Commercial Account Manager to determine pricing discounts for specific commercial customers.
• Work an assortment of days, evenings, and weekends as needed.

Prior Experience

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.

Education

High school diploma or GED.

Certificates, Licenses, Registrations

ASE certification preferred but not required.

Work Environment

Employee usually working inside; occasionally outside in various weather conditions. Exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level moderate.

Physical Demands

Predominantly walking or standing. Required to talk, hear, use hands and fingers. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

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