Product-Strategic Program Delivery Consultant Job Livonia area,Michigan USA,Business

Employment Type:

Full time

Shift:

Description:

POSITION PURPOSE Participates in business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements; provide input from an IT operations perspective. Strategic Partnership & Product Leadership Under the direction of the triad Product Manager, serves as a relationship manager and trusted advisor to clinical, operational, and executive leaders for assigned product portfolios. Supporting the development of product strategies, roadmaps, and multi-year investment plans aligned with organizational priorities.

Participates in strategic planning sessions from a program and strategy execution perspective and translating business objectives into actionable product and technology initiatives. Continuously assess market trends, vendor capabilities, emerging technologies, regulatory requirements, and industry best practices to inform product strategy. Identify opportunities to standardize technology, workflows, improve patient care, optimize operations, and create measurable business value Portfolio & Program Management Responsible for all initiatives, projects and requests from a program perspective for all assigned product lines.

Manage the intake, prioritization, and governance process for all requests within assigned product lines. Maintain visibility into all active, planned, and proposed work across the portfolio. Balance competing priorities and make recommendations regarding resource allocation, sequencing, scope, and investment decisions. Ensure project and product activities align with strategic objectives and approved roadmaps. Monitor dependencies, risks, issues, milestones, budgets, and expected outcomes across the portfolio.

ESSENTIAL

FUNCTIONS

1. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

2. Serves as a liaison between business areas, the IT organization and vendors in coordination with project managers to ensure solutions meet operational constraints. Creates innovative solutions to difficult situations.

3. Recognizes current actions may have unintended consequences and anticipates and resolves a broad range of issues. Determines the need for process development/refinement, recognizes strategic opportunities for success, independently evaluates situations and outlines ramification of multiple solutions/options. Challenges others to think in innovative ways. Recommends goals and understands when intervention in work processes must occur to ensure successful delivery of services.

4. Cultivates relationships with cross-functional teams including Clinical, Revenue, Finance and IT business lines in order to operationalize strategic initiatives. Provides coaching support to IT leaders to achieve change management outcomes. Under general guidance, oversees and is accountable for daily activities of assigned colleagues. Provides training and development for staff, estimates personnel needs, assigns work and ensures adherence to deadlines. Interprets and ensures consistent application of organizational policies.

Develops general processes/procedures within general scope of operational plans and goals for area. Adapts rapidly to changing situations and priorities and communicates benefits and opportunities to staff. Anticipates barriers/issues and works with staff to overcome. Uses a direct and positive approach to communicating change initiatives and implements change processes to monitor acceptance and implementation. Conducts appropriate conversations with staff whose roles are impacted by change.

5. Researches best business practices within the organization to identify operational improvement opportunities for specific business units. Determines operational objectives by studying business functions, gathering information, and evaluating output.

6. Leverages qualitative observations to perform research and identify quantitative data in order to drive decision-making.

7. Leads facilitation, develops content, best practices and monitors progress of one or more IT Centers of Excellence. Executes prioritized business plans and improvement opportunities that deliver high value to business customers.

8. Develops and maintains extensive relationships across system office and RHM business and IT leaders. Responsible for maintaining effective communication on operating initiatives to ensure customer need and business outcomes are…