Technical Account Manager

Hankook North America OE Technical Account Manager

Job Description:

The main responsibility for this position includes being the program manager for new product launches. And the technical liaison between the Hankook OE customers (automobile manufacturers) and the internal Hankook teams of Engineering, R&D, Quality, Sales, and Manufacturing.

Position Responsibilities:

• Receiving and analyzing customer technical RFQ documents and Engineering requirements
• Deliver project technical requirements to Hankook R&D teams
• Present technical assessments and program timing to customers
• Develop program launch timelines and timing plans
• Be the program manager for new product launches to deliver new products according to the timing plan
• Become knowledgeable in using customer communication portals
• Be the lead technical communicator and be the first contact to customers for all technical items
• Manage and lead quality issue resolution and reporting to customers
• Weekly/monthly reporting on project development and timing status
• Make technical presentations to customers
• Analyze car market technical trends
• Join product testing when necessary
• Preselling Hankook new products to customers
• Gather information related to customer new vehicle plans and future technologies.

Requirements:

Bachelor’s degree in engineering discipline required

Experience working for a Tier 1 automotive supplier

Experience working directly with automobile manufacturers

Excellent communication skills

Excellent English language knowledge

Tire Industry experience preferred but not required