Software Test Engineer

Software Test Engineer, Power Tools & Lifting

Location:

Remote – Midwest Region – WI, IN, MI, IL

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

The Software Test Engineer plays a pivotal role in ensuring the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products. The position is integral to upholding our commitment to excellence and enhancing customer satisfaction across our product lines. You will focus on rigorous testing of existing and newly developed products to verify performance, functionality, and adherence to specifications.

You will also reproduce and characterize customer‑reported issues, collaborating closely with the life cycle engineering and field teams. Your contributions will support Ingersoll Rand’s mission to “Make Life Better” and help drive our growth strategy through engineering excellence and superior customer experiences.

• Test design and execution: develop and execute test cases for legacy and new products to ensure they meet specifications and quality standards; update test plans and implement automation to improve testing efficiency.
• Issue reproduction and analysis: reproduce and characterize customer issues, facilitate root‑cause analysis, and create test cases to verify fixes; collaborate with development to ensure timely and effective resolutions.
• Customer and service team collaboration: work with the service team to understand and resolve customer issues; analyze customer feedback to identify recurring problems; travel to customer sites to install software and characterize problems.
• Documentation and communication: prepare and maintain test documentation, including plans, cases, and bug reports; communicate test results and updates clearly to stakeholders.
• Quality assurance and improvement: contribute to enhancing testing processes and methodologies.
• Stay updated on industry trends to apply best practices and innovative techniques.
• Cross‑functional collaboration: work with product managers and engineers to understand product requirements and provide feedback; support and mentor junior team members as needed.

• Bachelor’s degree in Computer Science or equivalent.
• 5+ years of hands‑on system testing of products connected over TCP/IP networks.
• 5+ years of experience working with external customers.

• Strong analytical and problem‑solving skills with experience in problem characterization and root‑cause analysis.
• Ability to create clear test documentation and effectively communicate results.
• Proven collaboration in cross‑functional teams and agile environments.

• Solid understanding of SDLC and STLC.
• Knowledge of Zigbee or 802.15.4 communication testing.
• Knowledge of electrical, mechanical and software engineering to test a product.
• Knowledge of Fieldbus or MES tool protocols.
• Experience testing companion mobile applications for devices with BLE or Wi‑Fi.
• Experience with automated testing techniques.
• Experience installing, upgrading and running software on Windows and Linux.
• Expertise in black‑box testing of software functionality and serial, BLE and Wi‑Fi communication.
• Expertise in testing remote (web browser) and local (on‑product) user interfaces.
• Expertise in measuring and testing product performance.
• Skills in requirements analysis and test case development.
• Comprehensive use of bug tracking tools such as JIRA for…