Business Intelligence Analyst II

We are looking for an ambitious, curious leader to serve as a Business Intelligence Analyst II on the Business Operations team to turn data into meaningful insights that drive smarter decisions, improve operations, and support AAA Life's growth.

The Opportunity Why Join

Are you ready to redefine how an entire industry engages with customers? At AAA Life, we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people's lives when it matters most, then join AAA Life a company uniquely positioned to reach tens of millions of existing AAA customers, backed by the strength of one of America’s most trusted brands.

We have embarked on a mission to double in size, becoming one of the largest providers in the US. These facts showcase why we're the right choice:

• On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies.
• On growth: we have the privilege to offer our products to tens of millions of Americans who are proud members of AAA.
• On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments.
• On culture: USA Today named us a 2025 top workplace nationwide. We believe the job of an insurance company is to do good, and our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do being there to talk to our members person-to-person.
  
  Most of our members have real life policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.

The Next Phase

Our mission is to provide these services for as many people as we can. To achieve that, we need to continue to grow and evolve. We need to boldly embrace innovation and technology, and your leadership will help us deliver on our mission together and achieve our transformation. At AAA Life, empathy and progress go hand in hand, creating a culture where bright ideas flourish and meaningful impact grows.

If you are drawn to an environment that values purpose as much as potential, we invite you to join us. Because here, being there for people isn’t just a promise—it is our driving force.

The Business Intelligence Analyst II helps AAA Life Insurance make informed business and operational decisions through data analysis, reporting, and business insights. This role partners with business stakeholders to understand reporting needs, analyze operational performance, identify trends, and develop solutions that support strategic and operational objectives.

This position works closely with internal teams and customers in the areas of operational and financial analysis. It requires strong analytical skills, technical aptitude, attention to detail, and effective communication skills. The ideal candidate is curious, results-oriented, and passionate about leveraging data to solve business problems and improve processes. Responsibilities include analyzing data, developing reports and dashboards, supporting business initiatives with actionable insights, and contributing to the design and enhancement of data solutions that provide accurate and meaningful information to decision makers.

Position Responsibilities

• Access, analyze, and interpret data from multiple sources to develop reports, dashboards, and ad hoc analyses that support business and operational decision making.
• Monitor and evaluate operational performance metrics, identify trends, and recommend opportunities for process improvement and increased efficiency.
• Create, maintain, and enhance Power BI reports and dashboards that translate complex data into meaningful and actionable insights for business users.
• Partner with business stakeholders to gather requirements, define reporting needs, and deliver solutions that address business objectives.
• Conduct analyses of business processes, operational performance, and key metrics to support department initiatives and…