Escalation Help Desk Specialist — Windows, M365 & AD
Listed on 2026-11-02
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IT/Tech
HelpDesk/Support
Blue Chip Talent is seeking a Help Desk Specialist to resolve escalated technical issues and maintain efficient ticket workflows. You will troubleshoot Microsoft 365, Active Directory, Azure AD, and Windows 11, while guiding Level 1 staff and documenting incidents.
The role emphasizes strong diagnostic skills, collaboration with IT teams, and adherence to ITSM practices using Service Now or similar platforms. Michigan-based position with potential for remote or hybrid arrangements.
This posting is for the Escalation Help Desk Specialist — Windows, M365 & AD role at Blue Chip Talent, based in Livonia, MI, United States.
We are looking to fill the Escalation Help Desk Specialist — Windows, M365 & AD position at Blue Chip Talent in Livonia, MI, United States.
The Escalation Help Desk Specialist — Windows, M365 & AD role at Blue Chip Talent is now open for applications in Livonia, MI, United States.
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