Servicenow SPM Certified Architect SPM Certification Mandatory

Benefits

• Company parties
• Competitive salary
• Opportunity for advancement

FIRSTNET GLOBAL LLC is looking for a Service Now SPM Certified Architect for a contracting position, Lead Level BPC or TC, Multiple Roles, Remote Roles.

• Design and implement Service Now SPM solutions tailored to client needs.
• Collaborate with cross-functional teams to gather requirements and deliver optimal solutions.
• Conduct workshops and training sessions for stakeholders on Service Now functionalities.
• Analyze and enhance existing processes to improve efficiency and effectiveness.
• Provide expert guidance on best practices and industry standards for Service Now.
• Develop and maintain technical documentation for all implemented solutions.
• Support troubleshooting and resolve technical issues related to Service Now SPM.
• Stay updated on Service Now releases and new features to leverage for client benefit.

• Service Now SPM certification is required.
• Minimum of 10 years of experience in Service Now implementations and architecture.
• Strong understanding of Service Now modules, workflows, and integrations.
• Proven experience in stakeholder management and client-facing roles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently in a remote environment.
• Strong communication skills, both verbal and written.
• Experience with Agile methodologies is a plus.