Manager Maintenance II

Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the Territory. May be required to drive a Budget Truck on public access roads.

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade.

• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.

• Coordinates vehicle damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies.

• Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed.

• Partners with the respective Fleet owner, District/City Managers, Territory Performance Managers and/or External Partners to prioritize the workload according to business objectives.

• Manages all areas of the employee lifecycle including hiring, onboarding, training, recognition and performance management of both managers and employees to enable a high-performance culture; supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

• Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.

• Provides a safe work environment by ensuring all safety policies and practices are followed and maintained.

• Organizational and prioritization skills

• Financial acumen and forecasting skills

• Talent management and delegation

• Proven written and verbal communication skills

• Excellent investigation and problem-solving skills

• Negotiation and vendor management skills

• High School diploma required; 2‑4 year college degree preferred (or equivalent in education, training or experience).

• Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service‑oriented field).

• Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles, cargo vans and box trucks in all weather conditions.

• Valid Driver License (Class A, B or C CDL).

• Must be able to obtain DOT medical clearance.

• Willingness to work outdoors in all weather conditions and near a mechanical shop with moderate noise.

• Must be 21 years of age and legally authorized to work in the United States.

• On‑Site Requirement:
  This position requires regular, on‑site presence and cannot be performed remotely.

• Access to Medical, Dental, Vision, Life and Disability insurance.

• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages.

• 401(k) Retirement Plan with company matched contributions.

• Full training to learn the business and enhance professional skills.

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars.

• Access to an Employee Assistance Program for services including counseling, financial…