On-Call Assistant

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Job Summary

The On-Call Assistant will report to the Director of Workforce Mentorship and Placement, and will support with general student and patron questions in the department. The assistant will support staff with tasks and projects as needed, answer phone-calls, emails, general questions, and support with reports as needed.

Job Duties

• Answer student and visitor questions.
• Answer emails and phone-calls to general questions.
• Support staff with tasks and projects, as assigned.
• Review data and track usage of resources.
• Other duties as assigned.

Required Qualifications

• High School Diploma.
• Strong customer service and communication skills.
• Proficient with Microsoft Office Suite and general computer use.

Preferred Qualifications

Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with varying gender identities, abilities, and from underrepresented populations. Schoolcraft College is an AA/ EEO Employer.

Physical Requirements

• Writing
  
  Skills:
  
  Ability to write reports, business correspondence, and procedure manuals.
• Language
  
  Skills:
  
  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication
  
  Skills:
  
  Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability:
  Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands:
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment:
  This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may involve moving objects of up to 10 lbs., and on occasion, up to 25 lbs.
• Noise Level: The noise level in the work environment is usually moderate.

Salary $16/hour

Work Hours Up to 25 hours a week, some weekends may be required

Schoolcraft College is an equal opportunities employer and welcomes applications from all qualified candidates.