District General Manager; Detroit

District General Manager (Detroit)

TK Elevator is seeking an experienced District General Manager in Detroit, MI.

• Supervise department managers and superintendents by providing direction, training, and communicating company policies, procedures, and objectives.
• Lead by example the company’s commitment to safety and administer the safety program.
• Ensure the branch’s daily operations run efficiently and cost‑effectively, meeting financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation.
• Manage profit and loss (P&L) and use accounting reports to measure each department’s performance to ensure monthly budgetary goals are met.
• Work with sales managers to increase customer base.
• Oversee retention of service contracts, including direct involvement in all “at risk” customer accounts, and play a leadership role in customer retention programs using NPS scores, processes, tools, and technology.
• Develop and maintain strong relationships with clients, elevator consultants, building owners, managers, and prospects.
• Oversee and ensure that the employee performance process for both union and non‑union employees is performed timely and consistently.
• Recommend employee merit increases and conduct meetings to review compensation and bonus structures for non‑union employees.
• Maintain strong knowledge of the overall market area and federal, state and local elevator industry codes, as well as employment and labor laws.
• Maintain familiarity with company products through training and review of factory equipment updates.
• Apply for and approve invoices, accounts receivables, write‑offs, and credits.
• Consult with regional and district teams on operations, sales, accounting, safety, and human resources, coordinating all HR matters with the regional HR team and overseeing approvals for purchases, contracts, price adjustments, and modifications.

• Thorough knowledge of the elevator industry and general management methods within the elevator industry.
• Bachelor’s degree (can be substituted with extensive industry and management experience) or two years’ experience managing at a branch departmental level, or an equivalent combination of education and experience.
• Proven success managing and developing talent within the workforce.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of technical instructions in mathematical or diagram form, and handle several abstract and concrete variables.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Provided the employee meets all eligibility requirements, TK Elevator offers:

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Supplemental medical plans
• Company‑paid short‑ and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
  
  Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match (match on the first 5% contributed)

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

Eligibility requirements for benefits are governed by applicable plan documents.

To apply, click the “Apply Now” button. For questions, please contact El, referencing the Job Requisition Number.