Backroom Attendant
Listed on 2026-01-16
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Retail
Retail Associate/ Customer Service
About the Role
Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
Key Responsibilities
* Provide exceptional donor service by greeting donors and offering assistance
* Process and track donations accurately
* Maintain a clean and well-organized donation area
* Sort, load, and unload Salvation Army trucks per center policy
* Power sort donations as they arrive (where applicable)
* Support production processes as needed
* Safeguard all donated materials and assigned equipment
* Report any complaints, damage, or injuries occurring in the donation area
* Guide donors on acceptable materials and provide information about pickup services for heavy items
What You'll Need to Succeed
Required Qualifications
* High School Diploma or currently pursuing
* Strong English communication skills for donor and team interactions
* Basic computer skills and ability to learn new systems
* Basic math skills
* Ability to pass pre-employment background check
* Must be available for a flexible schedule including weekends, holidays and evenings
Physical Requirements
* Ability to regularly lift and move up to 50 pounds
* Occasionally lift and move up to 100 pounds
* Stand for extended periods
* Walk, reach, climb, balance, stoop, kneel, and crouch as needed
* Work in various weather conditions (outdoor exposure)
What Success Looks Like
* Positive donor feedback
* Clean and organized donation area
* Meeting daily production goals
* Strong team collaboration
* Reliable attendance and punctuality
* Accurate donation tracking and receipting
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Required
Preferred
Job Industries
- Other
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