Account Manager

Location: Plymouth, MI
Job Type: Full-Time | On-Site
Compensation: $70,000–$90,000 annually (estimated range, pending confirmation)

Are you an experienced Account Manager who enjoys building relationships, solving problems, and making a real impact?

We're partnering with an established leader in the automotive transportation and logistics industry that's looking to add a talented Account Manager to its growing team in Plymouth, Michigan.

This is an exciting opportunity to join a fast-paced, collaborative environment where your ideas matter, your contributions are recognized, and you'll have the opportunity to develop your career.

You'll work directly with major customers, collaborate with experienced industry professionals, and play an important role in strengthening customer partnerships while helping the business continue to grow.

If you're looking for more than just another account management position, this could be a great next step!

• Build Lasting Relationships: Manage key customer accounts, develop strong partnerships, and ensure customers receive exceptional service.

• Drive Business Growth: Identify opportunities to expand existing accounts, increase revenue, and improve overall profitability.

• Be the Problem Solver: Work closely with customers, transportation partners, and internal departments to resolve challenges and keep operations running smoothly.

• Collaborate Across Teams: Partner with operations, pricing, customer service, and leadership to develop solutions that meet customer needs.

• Manage Pricing Opportunities: Coordinate customer quotes, bids, and special transportation requests while balancing competitive pricing and profitability.

• Track Performance: Monitor customer KPIs, service levels, and operational performance to identify opportunities for improvement.

• Lead Customer Meetings: Conduct regular account reviews, present business updates, and help customers plan for future success.

• Keep Things Moving: Coordinate with logistics and operations teams to address transportation delays, inventory concerns, and service expectations.

We're looking for someone who enjoys working with people, takes ownership of their responsibilities, and thrives in an environment where no two days are exactly alike.

Ideal qualifications include:

• Previous experience in account management, customer relationship management, or a similar customer-facing role.

• Experience in transportation, logistics, automotive, or carrier management is highly preferred.

• Strong communication skills and the ability to build relationships with customers and internal teams.

• A proactive mindset with the ability to solve problems and manage multiple priorities.

• Strong organizational skills and attention to detail.

• Proficiency with Microsoft Office, particularly Excel.

• Experience with Salesforce, transportation management systems, or dispatching software is a plus.

• A college degree or approximately five years of relevant customer service experience is preferred.

• Experience working with automotive manufacturers, dealerships, auctions, or vehicle transportation networks is a plus.

A Company With Stability and Momentum

Join an established organization in an essential industry where you'll have the opportunity to make an impact and contribute to continued business success.

A Collaborative Team Atmosphere

Work alongside experienced professionals who value teamwork, communication, and finding solutions together.

Room to Grow

This position offers opportunities to develop your account management, customer relationship, and business operations skills while building a long-term career.

Real…