Software Quality Assurance Analyst

* This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered.*

This position is fully remote; however, candidates must be available to attend in-person quarterly team meetings and company events.

Competitive salary $60,000- $68,000

Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.

As a QA Software Analyst, you will:

• Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
• Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
• Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
• Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
• Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.

If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

• Quality Assurance & Testing:
  Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Collaboration:
  
  Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Problem Solving:
  Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.
• Process Improvement:
  Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
• Reporting:
  Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
• Client Focus:
  Ensure that the final product aligns with client expectations and enhances overall user experience.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 2-4 years of experience in software testing or quality assurance
• 6 + months of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of Dev Ops practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure

• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test…