Cottage Cleaner

Summary

We’re looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in The Kymin, Monmouthshire. Internally within the National Trust, you will be known as a ‘Holidays Operation Assistant’.

Salary: £12.75 per hour

Contract Duration:
Permanent

Working Pattern:
You will work 5 hours per week. Hours are generally worked between 9:30am and 3:30pm on any day of the week, including Bank Holidays (excluding Sundays), with Mondays and Fridays the most common changeover days.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Maecyfieithiad Cymraeg yrhysbysebhonargaelynyratodiadau.

We’re proud of the role the Welsh language plays in the places and communities we care for across Wales. Whether you're a fluent Welsh speaker, a learner, or completely new to the language, we'll support you to develop the skills and confidence needed for your role and to engage with Welsh language and culture as part of working at the National Trust.

On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

The Kymin, Monmouth, Monmouthshire, NP25 3SF

• Cynorthwydd Gweithrediadau Gwyliau
  - Lefel Gyrfa A1.pdf
• IRC
  179394 - Glanhawr Bythynnod Gwyliau.docx
• Holidays Operation Assistant
  - Career Level A1.pdf

• Compliance.
• Eligibility to Work in the UK.

06 September 2026

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.